A :
WLY accept numerous safe payment methods by PayPal,CreditCard,Moneybookers.
PayPal:
PayPal is the most commonly used and payment gateway for secure and convenient worldwide online payments.
Moneybookers:
We accept payments from both Moneybookers eWallet.and Credit Card (Visa and MasterCard) through Moneybookers.
Credit Cards(powered by paypal and moneybooks):
We accept Credit Card through PayPal and moneybooks.PayPal allows for secure payments by Credit Card.
Other methods:
Euro standard bank transfer,sofortbanking,Western union: go
to live chat to get the details
When purchasing or buying products and services online, PayPal is one of the most commonly used payment
gateway used by the e-commerce sites to allow customer to pay for the invoices. However, when users attempt
to make a payment by using credit card without logging in to PayPal account, occasionally PayPal will reject,
or doesn't accept the credit card users desired to use with the following error message:"The credit card you
entered cannot be used for this payment. Please enter a different credit card number."
Here's some explanations and possible resolutions that suggested by users on Internet.
1.Credit Card Is Linked or Associated with a PayPal Account
Many believes the credit card is not accepted by PayPal when using it not signing into PayPal account is
that the credit card is already been used in a PayPal account. If you're using a credit card that's linked
or assigned to a PayPal account, try login to PayPal during payment process. You can change the source of fund
to make the payment after logged in to use credit card instead of PayPal balance.
2.Credit Card Is Previously Used in PayPal Account or Assigned in Closed PayPal Account
PayPal remembers a credit card details even when it's already been removed from the account. The information
also been remembered even if PayPal account which linked to the credit card is closed and deleted.
In this case, try another credit card, or assigned the credit card to a PayPal account, and pay with
account logged in.
3.PayPal Limit on Non-Member Credit Card Usage
According to PayPal source, there is a limit based on the number of times, the amount of the transactions,
the type of merchandise being sold that a credit card can be used within the system without having
to verify ownership by opening an account. The restriction is for security and fraud protection reasons.
There is no workaround to this limitation, but you should be able to use another credit card. If there
is problem, try using another email address. Else, register an PayPal account.
4.Credit Card or Email Address Raises Flag in the Transaction.Closely link to reasons above, where
some part of the transaction raises flag on the server that stop the payment.
Two possible flags are on credit card or email address.
Try changing either credit card or e-mail address or both when attempting to pay again.
5.Cookies Problem
Try using another web browser and/or delete cookies and attempt to pay with PayPal gateway
using credit card again.
6.Credit Card Is Not Confirmed in Account
Contrary to some of the reasons above, if the credit card has been linked to an account, but not yet confirmed,
try to complete all credit card information such as Card Verification Number or Security Code,
and confirm the card by entering the PayPal code shown on the credit card statement on special refundable charge by PayPal.
In all case, the problem won't arise if you add the Cedit Card to PayPal account, and use it as funding
source to pay the transaction through PayPal account.
1. Incomplete information, error or premature payment termination. Because of the above reasons,banks are unable or refuse to charge.
If payment is declined make sure that the name and address you enter is exactly the same as that for your credit card.
It may help to refer to a credit card statement to ensure the address is the one the credit card company has on file.
2. If payment is not declined, but automatic log-in fails, please check your Email. If confirmation of your order has arrived, then all is well.
3. Unauthorized transactions. The card Consumers use is 3D card and you forget to fill in 3D verification code. Therefore,
the system will be sentenced for unauthorized transactions and the charge is refused.
4. Black cards, stolen cards, copy cards. If your cards are determined as the black card, copy card, and other illegal card, the system will refuse to charge.
5. The card balance is insufficient or cards have expired. The cards you use exceed credit limit or period of validity.
6. Risky areas payment. Your IPs is judged from high-risk areas by the international credit organizations,
thus the transactions are considered as high-risk transactions and the system refuse to charge. Such as: Russia
7. Cross-border and trans-regional transactions and payments.
The cards you use are not local cards. Therefore, you are suspected of using stolen cards. In this case,
the system will rate them as high-risk transactions and refuse to charge.
If you are using PayPal and Moneybookers, we suggest you to send the payment directly to our account,
you can contact the customer service for help
if you only have credit card,and trust us,we recommend you to register a PP account first,
it will take only 2 minutes.And in our payment options page,
there is a detailed process step by step demonstration to help you to registered account successfully.
In case the customers still can not pay it succesfully,our customer service colleagues
will contact you through telephone or mail politely to resolve your difficulties,
please keep your phone power on, and always check your mail and spam,
if your problems still unresolved,please contact our LC customer service,
our customer service staff will do best to help you to identify the problem and make things go through.
When you use your credit or debit card,
you will not be charged a cash advance fee for sending money using these purchase categories:
Service/Other, Goods and eBay Items. For these types of transactions,
PayPal charges your credit or debit card only for the transaction amount.
We raise and lower our prices in accordance with market supply and demand.
We do comprehensive observation of the market situation every day to guarantee
our customers a most competitive price and we strive to offer you the lowest price and best service.
This is the reason why our price keeps fluctuating.
An e-check results when a payment is sent from an unverified account without sufficient balance
of your Paypal or Moneybookers account to cover the cost of the order.
The payment provider must contact your bank to verify that funds are available,
thus the cause of the 3 to 4 day delay. To avoid sending an e-check, first complete the verification process for your account,
and then make sure the funds are present in your Paypal or Moneybookers account. To confirm your payment type,
just click the blue hyperlink of "choose more funding options" before placing the order,
and you may determine which option is currently selected for your payment,
and what payment options your account supports.
In case we do not fulfill a customer's order on time or the customer does not want to keep the order any more,
the customer can ask for a full or partial refund at any time.
Procedure
Please firstly send us an email to wlyforu@gmail.com or contact our 24/7 Live Chat with your requirement.
We will check your order as soon as we get your request and reply you within 30 minutes. After we refund your payment,
it will take around 5-7 business days until the money get back to your card according to the nature of the credit card processing.
This time period might vary to different issuers.
For Credit Card User
In order to better serve the Internet community and reduce the harm associated with online
fraud and identity theft, WLY has developed a comprehensive fraud prevention policy.
If you are doing business with us for the first time with credit card, we need the confirmation
help your order go through our fraud prevention system processes and prove the billing
reliability. Files as follows will be needed:
1.A copy of both sides of the credit card HOLDER's photo ID (driver license, passport or other government issued photo ID)
2.A front copy of the payment credit card with last 4 digit-number, expired date,
signature and cardholder's name clearly displayed.
Both scanned copies and digital photos are acceptable through email to
wlyforu@gmail.com.You will become our Verified Valued Member once this confirmation is done successfully.
All files received will never be disclosed to any third
parties.
You can click the URL:
http://www.wly.com/order/track/ to track your order with your order ID,
E-mail.or Batch code.Or just contact via Live chat.
In order to better serve the Internet community and reduce the harm associated with online fraud and identity theft,
WLY has developed a comprehensive fraud prevention policy.
While your order was checked by our automated fraud prevention system,
and something about your order had been flagged by that automated fraud prevention system.
This is most commonly caused by some sort of mismatch between the addresses. In order to authenticate,
we will ask that you provide us with a copy of your government issued photo ID or passport.
All files received will never be disclosed to any third parties.
There may have been an error on your order, a mis-spelt character name or complications with payment.
If you have been unavailable to receive your order, we may call you to ask you to collect your order in game,
if remote delivery is not available.
For larger orders, we must confirm your identity and legitimate possession of the card or Paypal account you are using to pay.
This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players.
If you are worried about an order or have not managed to resolve an issue via e-mail,
we may call you to assure you and help resolve any problems you are having.
Gold :
In order to ensure to provide our customers high-quality shipping services:,we ensure adequate stocks for Runescape,
80% servers adequate inventory for WOW, hot zone adequate inventory for Maplestory.
We ensure the delivery time:
WOW: 30 minutes - 2 hours, 90%
Runescape: 30 minutes - 1 hour, 98%.
Maplestory: 30 munites - 2 hours, 85%
AION: 30 minutes - 6 hours, 80%
Other: Within 6 hours, 60%
Leveling:
Start within1 hour, completed on time, 90%
Equipment:
Transfer the equipment to the customer's area may require 1-2 hours,
so if the customer keep online for 2 hours after placing the order , we can complete the transaction, 95%;
For non-inventory orders, re-stock time:
We have professional procurement team and production team, as market supply and demand is vary for each game,
the following statistics is based on the orders in our system of the procurement time under normal circumstances before,
excluding the game appeared to maintain, update,or other contigencies,but we will do our best to reduce this time;
WOW: 2-6 hours to get the goods, up to 12-24 hours;
Runescape: real-time stock, please contact the LC customer after you place the order to get it instantt;
Maplestory :6-12 hours;
Other: 6 hours - Within 2 days;
Never.If someone whose name looks like ours very much asks you to return the gold to take a screenshot or what,
just ignore him,we will never do that after trading!Take more care!
We will send you a beginning and complete letter to notify you when we begin and done.Yes,
we will change the password when we begin,the reason we do this is to protect your account,
we suggest you not to log in durinbg leveling,just go to our live chat to check the status when you want.
and we suggest you to change the password at once when get the completed email.
Firstly,
are truly sorry for this inconvenience,we recommend you to contact our customer
service staff at very frist time,we will do our best to provide satisfied customer services.
We do not recommend you complaint to PP or freezing the payments,because excessive amounts of abnormal PP funds
will not only affect your own reputation in PP, but also increase your difficulty in purchasing from other sites;
Secondly,if we cause you problems, we will make every effort to solve them, and offer you adequate compensation,
to express our sincere apologies.
Our guy will offer you a coupon code in game after you place the first order,you can use it to get 10% coupon in your following orders forever.
You can also recommend the code to your friends and other players to use, if the game provides no code or it's the first time you purchase here,
you can contact the customer service request it.
Yes,just add "pl"as postfix at the end of the word of the coupon code you have.If you have a coupon XXX(just suppose),
then use XXXPL in your power leveling order.
No, our suppliers farm the gold manually and do not use exploits, bots or other cheats.
Yes, it is legal! It is not illegal to buy virtual goods or accounts as many people still think.
No, not in the least. The operator of World of Warcraft only closes accounts of users who have used bots, exploits, bugs or other cheats in the game.
It might also be reassuring for you to know that not a single customer account has been closed while making use of services offered at WLY.
FAQ
